Wednesday, March 08, 2006
Webfoot Flysweeper or what? Yes .. yes ... Iran is threatening 'harm and pain' while North Korea is 'accidently' test fire missiles and at the same time a DARPA Navy team is working up some cyborg sharks to help cure cancer(?) but Evan's biggest headache was the fact that the highly touted Webroot Spy Sweeper package he just bought seems to think that the Perfect Clarity Audio extension associated with his Sony Sound Forge Audio Studio 8.0 is really part of a keylogger secretly installed on his system ... and the Webroot helpdesk (bless the foolish consistency of their webfooted minds) seems to think sending endless auto responses with bad links demanding he update his SW, update his definitions, do another sweep in safe mode, wait ... they mean do back to back sweeps, no wait again ... make that three sweeps, and send logs from Spy Sweeper, wait we mean Spy Sweeper and HijackThis so they can solve the problem. Hmmmm ... if Spy Sweeper is that good why does their scan log have to be supplemented with HijackThis log? Hmmmmm ... Evan was not the only person to have seen and reported this issue ... why can't the folks at Webroot just fix their definitions file?
Subscribe to:
Posts (Atom)